Shipping policy

 

Shipping policy

We usually process every order received before 4pm (excluding weekends and holidays) on the same day. You will receive another notification when your order has shipped. 

Shipping Rates and Estimates

We offer international shipping to the following countries: The Netherlands, Belgium, Germany, France and Luxembourg.

Shipping charges for your order will be calculated and displayed at checkout. 

Country Shipping cost
Free shipping threshold Estimated delivery time (after processing)
The Netherlands 4,99 FREE above 40 1 day
Belgium 4,99 FREE above 40 1 day
Germany 6,99 FREE above 60 1-2 days
Luxembourg 14,99 Not possible 1 -2 days
France
9,99 FREE above 75 2-3 days

 





How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. If you create an account, you will have it also available in the order details. Please allow a few hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at help@pit-pit.com with your name and order number, and we will look into it for you.